❓ Service & FAQ
How to order the doors and windows? What details should I provide?
Based on your architectural style, we suggest materials and designs. Please provide your BOQ or drawings including door size, quantity, design, and opening direction for a quotation within 24 hours.
Can I order different models and colors in one single order?
Yes, you can mix various colors and models within the same order. Sizes can also be customized to your specific requirements.
What is the policy regarding samples?
We are happy to provide customized samples. A sample cost is required initially, which will be fully refunded once the formal order is placed.
How do you ensure product quality and can I perform an inspection?
Our QC team follows all key processes. We can provide photos and videos before loading. You are also welcome to send an agent or use third-party services like SGS or COC for inspection.
Do you provide assistance with international shipping?
Yes, we offer multiple terms including EX-factory, FOB, CIF, and door-to-door delivery. We can coordinate with your agent or load containers directly at our factory.
What is the standard production capacity for these doors?
Our current production capacity is approximately 2,000 sets per month, ensuring timely delivery for both small and large-scale projects.
Green Earth Wood
