Frequently Asked Questions
Can different colors and models be mixed in one order?
Yes. Mixed colors and models are acceptable in one 20GP or one 40HQ. We suggest mixing 3-6 models per container.
Can you manufacture doors according to our drawings?
Yes, we can. Customers should send us the drawings for initial checking, and then we will provide the correct production drawings for approval.
What is your sample policy?
For small samples, we can offer them for free. For complete doors, we charge based on the actual cost, which can be refunded if you place a bulk order later.
What special services do you provide?
We offer overseas installation services and customization for specific project requirements including size, color, and hardware type.
What is the ordering process and delivery time?
Delivery typically takes 20-35 days. The process includes: specifying requirements, issuing solutions, approving invoices/drawings, 50% deposit, production, inspection (video/photo/inspector), and balance payment before shipping.
Do you have stock available?
We stock American standard hollow metal doors and frames. Special or customized orders are arranged according to project schedules for specific sizes, colors, and materials.